Credit Sales Front End

The challenge

A major financial institution within the top 20 Argentine banks, with 30 branches and a wide range of financial products and services, mainly aimed at the SME segment, needed to optimize its credit granting process.

Our Solution

At Artekium, we assisted them in building a new front-end for loan sales. At the same time, we developed a credit evaluation component that, with minimal data input, quickly identifies the best offer for each client. This way, we optimized loan amounts and risks, facilitating cross-selling.

Results

More satisfied clients and a more efficient, robust, and scalable process.

Technology Stack:

We used a technology stack approved by the bank and aligned the solutions with BCRA regulations, eliminating operational risk due to technological misalignment. We integrated the solutions with the banking core to run all processes online.

Benefits Achieved

We transformed the way they grant loans to their clients, achieving:

Reducing credit evaluation and granting times by over 60%.
Simplifying the user experience through intuitive and self-guided workflows.
Full integration with the banking core.
Real-time credit risk assessment.
Compliance with the security regulations of the Central Bank of Argentina (BCRA A4609).